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Job Description
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!
About US :
Windstream Holdings, Inc., is a leading provider of advance network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.
S. About the Role : Windstream’s team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States.
Our team of Customer Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Customer Service Technicians create meaningful connections with customers that create long-term relationships.
What You'll Do : Install and repair residential and business communications services including telephone, internet, and video.
Train and work with tools and test equipment to provide service of multiple different technologies and network designs. Recommend products and services that resolve their communications needs.
Work in both buried and aerial plant requiring pole climbing and ladder skills. Safely operate and maintain clean and organized company service vehicle.
Work in both inside and outside environments. Complete necessary safety training and follow safety standards and regulations.
You will report to the Manager of Local Operations. Do You Have? Basic technology and math skills Valid driver's license and safe driving record Ability to distinguish colors in use of color-coded cable Ability to use equipment with maximum load capacity of 275lbs Ability to lift up to 50lbs, capable of working aloft Ability to successfully complete required safety training Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours Ability to respond to after hour call-outs High School Degree or GED equivalent Even Better : Customer service or sale experience.
Certifications or training directly related to the position. Two-year technical degree in computers or electronics, or the equivalent in work experience.
Qualifications - Minimum Requirements : Education : High School Diploma or equivalent Certification / License : Must maintain a valid driver’s license and a safe driving record Compliance with Weight Restrictions / Safe Load Limits for Equipment and Ladders
Physical Tasks Standing Continuously : 67-100% Walking Continuously : 67 100% Sitting Occasionally : 0-33%
Driving - Car : Occasionally : 0-33% Van : Continuously : 67-100% CMV : Occasionally : 0-33% Climbing : Continuously : 67-100% Bending : Continuously : 67-100% Crouching : Continuously : 67-100% Pushing-Pulling : Continuously : 67-100% Carrying : Continuously : 67-100% Reaching Above Head : Continuously : 67-100% Lifting-Lowering >
1-15 lbs : Continuously : 67-100% >
15-30 lbs : Continuously : 67-100% >
30 lbs : Continuously : 67-100%
Repetitive Hand Action : >
Medium Dexterity : Continuously : 67-100% >
Fine Manipulating : Continuously : 67-100% Operate Foot Control : Occasionally : 0-33%
Audio Visual Needs - Hearing : Continuously : 67-100% Near Vision : Continuously : 67-100% Far Vision : Continuously : 67-100% Peripheral Vision : Continuously : 67-100% Depth Perception : Occasionally : 0-33% Color Discrimination : 34 66%
Exposures to : Cold : Frequently : 34-66%, Heat : Frequently : 34-66%, Dampness : Occasionally : 0-33%, Heights : Occasionally : 0-33%, Vibration : Occasionally : 0-33%, Skin Irritants : Occasionally : 0-33%, Lung Irritants : Dust : Occasionally : 0-33%, Fumes / Gases : Occasionally : 0-33%
Equipment Used in Job Performance / Working Environment : Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van
Types of Driver’s License Required : Driver’s License
IND123
Our Benefits :
Windstream CIB Statement :
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success.
Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups :
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Last updated : 2024-04-28
Full Time
$46k-62k (estimate)
04/29/2024
07/02/2024
windstreamenterprise.com
CORNELIUS, NC
7,500 - 15,000
2006
JAYNE EVE
$50M - $200M
Windstream Holdings is a privately held communications and software company. Windstream offers managed communications services, including SD-WAN and UCaaS, and high-capacity bandwidth and transport services to businesses across the U.S. The company also provides premium broadband, entertainment and security services through an enhanced fiber network and 5G fixed wireless service to consumers and small and midsize businesses primarily in rural areas in 18 states. Additional information is available at windstream.com or windstreamenterprise.com. Follow us on Twitter at @Windstream.
The job skills required for Service tech include Customer Service, Products and Services, Futures, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Service tech. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service tech. Select any job title you are interested in and start to search job requirements.
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